About us
Learn more about us
In a nutshell, We are retail! We specialise in providing in-store retail IT systems, services, solutions, project management & support platforms – But we offer so much more than that! Experience, expertise and relationships are at the very heart of what we do.
We work with some of the biggest household brand names on the high street, building close working long-standing partnerships built on trust, expertise and a mindset to getting the job done.
Our growing team are each a specialist in their field with project managers, field engineers and business support working together.
What is important to us though is that we build lasting relationships, champion our customers and provide the best possible service and solutions for their business needs both today and going forward.
Our mission statement
Our mission is simple – to provide our retail clients with truly integrated IT solutions that make a real difference to their business.
We build long-standing relationships so that we can fundamentally understand the needs of our clients.
What KFP offers is a perfect blend of experience, structure and a practical approach to enable us to deliver the service that all of our clients have come to expect – a professional service that gets the job done.
Our vision
Our vision for the future is to become the number one go-to company for everything retail IT, procurement and services.
Our culture
We operate a culture in which our employees are empowered to facilitate customer satisfaction.
Ownership and responsibility are deeply rooted principles. We have a strong belief in the people who work within our business and, as a result, operate a policy of promotion and personal development from within.
The success of the business to date is underpinned by our valuable people and will remain a key differentiator over the long term.
We want people to thrive at KFP - we believe you do your best work when you feel your best.
Our values
Knowledge is power! By being Knowledgeable we ensure that we are always able to offer the best service to all of our customers. If we are all knowledgeable about the products and services we offer, the industry we’re in and fully understand how we differentiate ourselves from the competition, we become closer to becoming the number one go-to company for everything IT, procurement and services within retail.
Being customer-Focused and ensuring we are always putting the customer at the forefront of everything we do creates a brand that will be known for consistently delivering on our promises.
As a company, we believe being Professional means being dedicated to delivering customer projects and consistently exceeding expectations. Professionalism means we maintain the highest standards of trustworthiness and reliability.
Experts in technology
Everything we do is centred around supporting businesses with leading IT services and providing them with best in class support, keeping them trading and profitable, at all times.
Get in touch and learn more about us today.