Inventory Accuracy: 3 Ways in which you can boost sales and offer a leading customer experience

Improving inventory accuracy may just improve sales, the right technology not only provides a great service to your customers but can secure more sales in-store.

As a retailer, you will want to ensure that you have integrated Retail IT across your entire business. Integrated technology gives you the ability to share in real-time your inventory status across multiple store locations and online. The ability to share this information is crucial for providing a leading customer experience.

Technology implementation is key to making sure your customer can purchase seamlessly across your retail business. The simple implementation of a click and collect can help you massively with customers who prefer to pay this way. Sometimes, it’s the simplest of things that make the biggest impact in retail. For example, if you can offer a system whereby you can notify a customer through your app that their item is ready for pick up, this saves your customer so much time, as they do not head into your store thinking their item is available when it isn’t.

Accurate inventory not only helps ensure access to stock in another channel to facilitate a sale, but it also ensures each store maintains the right inventory quantities to support all the demand — from in-store customers as well as other demands on in-store inventory: BOPIS, deliver-from-store, or quick transfers to a nearby store.

We see a lot of our customers using iPad’s on the shop floor and this is great for giving a personalised one-to-one service and having real-time information on stock availability. Giving staff an iPad for taking payments on the shop floor, processing returns, and providing customer support, is a great way to offer a leading service.

Learn about why more retailers are moving towards iPad usage in-store. By visiting our website; www.kfpit.com